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Showrooms at:
21-23-25 Alexandra
Road,
Clevedon, BS21
7QH
Phone: (01275) 872431
Fax: (01275) 340147
Email: sales@timbercraft.co.uk
69 Gloucester
Road,
Patchway,
Bristol BS34 5JH
Phone: (0117) 9046352
Fax: (0117) 9046353
Email: sales@timbercraft.co.uk
10 The Centre,
Keynsham,
Bristol BS31 1ED
Phone: (0117) 9861896
Fax: (0117) 9867330
Email: sales@timbercraft.co.uk
Head Office
& Distribution
Centre,
UNIT 33, Hither
Green Trading
Estate,
Clevedon, BS21 6XU
Phone: (01275) 349925
Fax: (01275) 349936
Email: sales@timbercraft.co.uk
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Payment Terms
Many Companies,
even large well respected names, require payment
in full up to 2 weeks before the job starts. What
are Timbercraft's payment terms ?
We
have always taken the view that this approach
is fundamentally wrong and that customers should
be allowed to retain substantial monies until
a job is completed. This not only affords the
client with financial leverage but it ensures
the we, as a Company, remain focused upon finishing
the work to the complete satisfaction of the client.
We require three phased payments:
a. Deposit with order
Every order is unique to that client and goods
purchased by ourselves cannot readily be reused
elsewhere, so we require a deposit with every
order.
b. Interim payment.
We require a large payment when goods are delivered
to site and pass into the possession of the client.
We only deliver goods after the installation has
begun. Deliveries are made in such a way as to
minimise disruption to the client
c. Final payment.
All installations are monitored throughout by
our Installations Supervisors. The relevant Customer
Service Manager will only raise a final invoice
when it has been ascertained the the clients are
fully satisfied.
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